Updated September 19, 2017
Welcome To Our Blog
Your Industry Resource
Welcome to Hub’s Home Oxygen & Medical Supplies’ blog, a communication tool dedicated to keeping our readers informed about the latest developments in the medical supply, respiratory care and durable medical equipment industries we serve.
Blog posts will explore medical equipment products, recommendations for choosing the right equipment for you or your loved one to heal at home, sleep therapy and oxygen programs, industry (healthcare) news, Hub’s services, and more, to empower you to take care of yourself and/or your loved ones.
Our goal is that our current customers, prospective customers, and trusted industry associates/partners use this blog as a valuable resource for their own needs and the needs of their families.
Who We Are
Hub's ideals continue to grow as our company expands and we remain proactive to adapt to healthcare's constantly changing environment. We strive to respect and improve the lives of our patients with every action we take.
Blog posts will be authored by members of our teams. We may have guest bloggers or ask additional authors sourced from our expanding network to write blog content.
We Want to Hear from You
The blog will give us an opportunity to hear from you. We welcome the opportunity to engage with your thoughts and questions. We will review your comments and respond as quickly as possible during normal business hours.
Our business is your good health. We are committed to improving lives at home. Please give us a call today at any of our six locations or e-mail us at (email@example.com) to learn more about how our company can help you.
Falls Prevention Awareness
Sept 22, 2017 is not only the first day of Fall, it is also Falls Prevention Awareness Day.
As an independently owned homecare company, Hub’s Home Oxygen & Medical Supplies takes a lot of pride in supporting our local community members, family, and friends.We strive to make lives better, at home.
One important way we can help to protect and care for our friends and family as they age is by preventing falls.By educating them on possible hazards around their homes, we can aim to keep them out of the hospital and at home where they are comfortable and want to be. On average, one out of every four Americans ages 65+ falls each year, and more than 75% of the falls take place either inside the home or very close to the home according to the National Council on Aging (NCOA).
If those statistics don’t drive home just how important fall prevention is- consider the fact that falls are the leading cause of fatal injury among older adults says the NCOA.
So, what is Hub’s doing to protect our community from falls?
At Hubs, we provide affordable, quality products that will provide you and your loved ones with peace of mind as we help to minimize the risks of falls within the home.Items such as bathroom grab bars to prevent falls in and around the shower and bath safety rails for assistance getting up and down off your toilet are always available for walk-in customers in any of our retail stores.Our stores also offer a variety of walkers and rollators to provide stability for unsteady ambulation as well as affordable, high quality stair glides to safely transport family members between floors in the home.
If you or a loved one are worried about the possibility of falls- be proactive.Visit any of our local retail stores and speak with our customer service reps regarding home safety items.
What else can you do?Be aware of any uneven floors, loose cords, and throw rugs.Minimize any of these things in the home where possible.Remove clutter and tripping hazards leaving clear pathways around your home.If you have fallen recently, speak to your doctor about it as soon as possible.
For more information on fall safety visit the National Council on Aging’s website:
SoClean 2 Available at all Hub's and Cresscare locations
Dirty CPAP Equipment is Not Good !!!
If you find that you’re getting sick more than usual, a dirty CPAP could be the culprit. That’s because CPAP equipment is a breeding ground for bacteria and germs.
The SoClean 2 Cleaner and Sanitizer cleans and sanitizes and kills 99.9% of CPAP germs and bacteria in your mask, hose, and reservoir with no disassembly, no water, and no harsh or messy chemicals in order to enhance your home CPAP experience. Keeping your Equipment and Supplies clean, helps you stay healthier.
Was $349.00.......Save $50 now.......On Sale for $299.00
NEW LOWER PRICING !!
TRANSCEND PORTABLE CPAP !!!
NOW ONLY $449
WEIGHS LESS THAN 1 POUND !!
ENJOY THE FREEDOM TO SLEEP ANYWHERE - AT HOME OR ON THE GO
THE TRANSCEND MINI CPAP IS A PORTABLE CONVENIENT WAY TO TREAT YOUR SLEEP APNEA....
CALL YOUR LOCAL HUB'S OR CRESSCARE LOCATION TODAY !!!
What is iWALK?
Do you hate crutches? Why wouldn’t you? Crutches hurt your hands, wrists and underarms. But more than that, crutches (and knee scooters) make it impossible to do everyday tasks because you don’t have use of your hands or arms.
The iWALK2.0 is the award winning crutch and knee scooter alternative for all below knee injuries. It gives you hands-free / pain-free mobility and gives you back the ability to live a functional, independent lifestyle. So now pushing a shopping cart, taking the stairs, walking the dog, going to work are all possible again.
iWalk 2.0 is a carefully engineered multiple award winning medical mobility device that ends the pain and inconvenience of conventional crutches. Easy to learn, easy to use, crutches and knee scooters are now obsolete.
iWALK 2.0 Features:
- Easy to assemble at home. No tools required.
- Hands free / Pain free total mobility
- Learning to iWALK is quick, easy and intuitive
- Inexpensive and affordable
- Almost anyone who can walk can iWALK
- The best mobility device available
- Priced Low at $149
So why would you use an arm crutch, when a leg crutch works so much better? Stop at any of our locations and try one out. You will not regret your decision.
Go to http://iwalk-free.com/ to see more testimonials and videos of this amazing new product....
Feel Your Best with an Afflovest
Portable Vest Therapy
High Frequency Chest Wall Oscillation (HFCWO) Therapy, also known as vest therapy is a common treatment used by patients with illnesses such as Cystic Fibrosis, Bronchiectasis, and a variety of neuromuscular diseases. These conditions can cause excessive amounts of secretions and/or can make it very difficult for patients to manage and clear these secretions.
There are several different brands or styles of vest therapy. Some of the most common HFCWO devices used by patients in the home and in healthcare organizations have been vests designed to use air bladder technology. These vests are still very common today and used successfully among respiratory and neuromuscular patients. However, in the more recent years, a new vest with different technology has hit the markets; the Afflovest.
What Is the Afflovest?
The Afflovest is a battery operated high frequency chest wall oscillation vest that is not only portable, but fully functioning while in use. This vest is used to provide secretion mobilization therapy to treat chronic pulmonary and respiratory conditions such as Cystic Fibrosis and Bronchiectasis, and a variety of neuromuscular conditions.
What’s The Difference in The Afflovest vs Other Leading Brands of Vests?
While the Afflovest delivers high frequency chest wall oscillation similarly to other leading brand vest therapies, the technology itself it quite different. The Afflovest promotes lung secretion mobilization and airway clearance with the use of 8 oscillating motors sewn within the vest working directly on contact with the patient’s chest wall. This method of delivery optimizes efficiency while promoting independence and freedom by allowing patients to do their treatments anywhere they choose and at any time. The lithium ion battery that is used with the vest allows approximately 2 days of treatments before requiring a short 3-4-hour recharge time. Vest therapy users that once had to sit for 30 minutes 2 or more times a day, often in the seclusion of a separate room due to noise from compressors are now able to sit among their friends/ family and enjoy socializing or other recreations while receiving therapy. With the Afflovest, users can read, write, watch TV, play games, interact with loved ones, and are not required to stay seated and in one place for the entirety of their treatment. Often, compliance to therapy, especially with younger children may improve simply due to the ability to perform daily activities while completing vest therapy simultaneously.
Do You have a condition the may be improved with the Afflovest?
To qualify for the Afflovest, you must have a condition requiring therapy to help remove or mobilize secretions/ mucous. Your doctor will be the best one to direct you to therapy for this as they will be the ones to determine when / if the need is there for this therapy.
There are 3 main conditions that require high frequency chest wall oscillation to mobilize and manage secretions:
Cystic fibrosis is a hereditary disease that affects the pulmonary and digestive systems. Approximately 70,000 people are affected worldwide. About 1,000 new cases of cystic fibrosis are diagnosed each year, and 70% of patients are diagnosed by the age of 2. This disease can cause the body to produce an unusually thick and sticky mucous that can obstruct the airways and cause frequent respiratory infections if not managed properly. Patients with cystic fibrosis used to have a life span that was only expected to last into early childhood at best, but today, because of advancements in medicine and therapies such as HFCWO- the average life expectancy is much longer.
Bronchiectasis is a condition that presents with abnormally enlarged bronchi and bronchioles. With the enlargements of these larger airways, a decreased function of the cilia that aid in the removal of secretions is often seen. Bronchiectasis is typically diagnosed using a chest CT scan and often other pulmonary function tests as well. Patient with bronchiectasis require daily management of their secretions to help prevent infections and to improve their quality of life.
Neuromuscular disease can cause a decreased ability to cough and /or clear secretions that are normally made by the body. Due to weaknesses of the muscles and chest wall, what many healthy people are able to clean and maintain, someone with a neuromuscular disease may not be able to. With conditions including but not limited to ALS, Muscular Dystrophy, Multiple Sclerosis, Disorders of the Diaphragm, and Quadriplegia, HFCWO therapy helps to mobilize secretions so that the patient is able to clear them.
How Do You Get An Afflovest?
The Afflovest must be prescribed by a physician and for a respiratory and/or neuromuscular condition requiring HFCWO to improve removal of mucous and other pathogens accumulating in the lungs. If you or someone you know have been diagnosed with Bronchiectasis or Cystic Fibrosis or have a neuromuscular condition that requires secretion mobilization therapy, the Afflovest may be the right choice for improved quality of life and compliance with therapy.
If you feel you would benefit from Afflovest or High Frequency Chest Wall Oscillation to help treat any of these listed conditions, speak with your doctor. If your doctor feels you would benefit from therapy using the Afflovest- let Hubs help you with not only the equipment you need, but the care you deserve.
Call us today with any questions!
Why do we (and 97.85% of our Customers) feel that Hub’s is the BEST !!!
Let me tell you about Hub’s 8 Pillars of Success
- Locally owned and operated – We pride ourselves in being a Strong Independent Provider. We don’t answer to a National Board, we develop our own programs and work for you, our loyal customer base.We opened in 1955 in Williamsport, PA and we’re very proud of those 62 years of serving this community. Our current Senior Management team has over 100 years combined of Homecare and Clinical experience.
- Clinical Staff – We have 7 Respiratory Therapists, 2 Nurses and 1 Clinical Technician for our 6 locations. They focus on CPAP and BiPAP setups and Oxygen follow-ups, but also do Suction, Afflovests, Cough Assists, and many other Respiratory Equipment needs. Amidst the changes in Healthcare, most companies have begun to abandon Clinical Staff where we have embraced them even more. Qualified educators for you leads to better compliance by you.
- Physical Retail Locations – Hub’s and Cresscare have 6 Brick and Mortar locations where you can stop in and see or try any equipment you may need for your condition. Our stores are fully stocked with a variety of Aids to Daily Living, Bathroom Safety, Hot/Cold Therapy, Compression Garments, and so much more. We are committed to improving your quality of life in your own home.
- Knowledgeable Billing Staff – Our Billing Supervisor and her location Manager have 43 years of experience and have seen and been through it all. They manage 10 billers that focus on the needs of our patients by making sure we do our best to get their claim paid for them. They continue to adapt to the changes in the industry and make it very easy for us to relay those changes to patients and referrals.
- Strong Marketing and Sales Team – Our Sales and Marketing staff has 72 years of experience. This team focuses on making sure the referrals are up-to-date on any regulations and medical record changes, and presenting any new equipment that they can order to help their patient’s needs. We focus on educating referrals so they can help you make the right decision in your care.
- Service after the Sale – Our Driver Technicians and Service Department go through an extensive competency training so they are well versed in all equipment we provide. They maintain and troubleshoot equipment when needed. We provide 24 hour Emergency service and free delivery within our Service area. The mutual respect between our patients and our drivers is truly unmatched in our industry. No patient is just a number here, they are all part of our family and we treat them that way every time we visit them.
- Sleep Compliance and Replenishment Program – We maintain a strong Sleep Compliance rating for our patients. We use all modem technology to monitor their progress and get them compliant as quickly as possible. Our Replenishment program allows our patient’s to receive an automated phone call when they are due for supplies, they answer a few questions and we ship the order out the next day. Patients can also join the email portal for even faster service and it gives them the ability to view their account to know when they are eligible for supplies.
- Product Availability via Online Store – One of our mottos has always been, “if we don’t have it, we will help you find it”. Well now consumers have access to our online partner, Healthmobius, who's store has over 18,000 items that we don’t carry in our stores, but are now available for you to order. Simply go online and order, OR, our customer service representative will help you find it and can check you out while you wait. It will ship to your home and you should receive it in 3-5 days.
** 2016 – Customer Satisfaction Rating – 97.85%.....Rated by our Customers
So You Need Supplemental Oxygen?
Choose a Company That
Won’t Let You Down.
Has your doctor suggested the potential need for oxygen therapy? Or are you suspecting that the need is there? Are you wondering what the next step is?
To determine whether you will benefit from oxygen therapy, your doctor will need to test the amount of oxygen in your blood. This can be done in your doctor’s office with a simple and painless pulse oximeter that clips effortlessly on your fingertip.
Low levels of oxygen in the blood may be caused by cardiac and pulmonary diseases such as congestive heart failure, chronic obstructive pulmonary disease (COPD), asthma and chronic bronchitis. Having low oxygen levels may make you feel short of breath, tired, or confused, and causes damage to your body. If you are suffering from insufficient oxygen levels, you may be a candidate for oxygen therapy, also known as supplemental oxygen.
Oxygen Therapy Care & Equipment
Once your doctor has prescribed supplemental oxygen, you will be asked to select a home medical equipment company such as Hub’s Home Oxygen & Medical Supplies to provide your equipment. Upon receiving the order from your doctor, a service technician from Hubs will deliver and setup all of the prescribed equipment you will need for your home. With this initial delivery, you will receive your backup equipment to use in the event of a power outage, a concentrator for use within the home and/or with sleep depending on your prescription, and any needed supplies/accessories such as tubing and cannulas. If your prescription includes using your oxygen with rest and/or exertion, you will also receive lightweight, portable equipment to help you regain your independence and mobility to keep you on the go in the lifestyle you love.
Shortly after you are home and settled, a licensed clinician from Hubs will visit you to assess your oxygen levels and prescription requirements and make sure you understand how to use your equipment safely. During this visit, your clinician will check your vital signs, medication lists, oxygen levels at rest and with activity, and determine the best type of portable equipment for you to use. Assessing oxygen levels at rest and with exertion allows the clinician to slowly adjust your oxygen settings until they are titrated appropriately, to ensure that your oxygen setting is maintaining sufficient oxygen levels within your body. Proper oxygen saturations are crucial in treating cardiopulmonary diseases and reducing the stress on vital organs caused by oxygen desaturations. The clinician will also determine if you are able to tolerate a pulsed dose oxygen system, which will allow longer durations of use with your equipment.
The Hub’s Home Oxygen Difference
Our goal at Hub’s Home Oxygen & Medical Supplies is for our patients to be independent and active. We provide patients with portable equipment that is convenient to carry and use, enabling them to be independent of their concentrators to walk around their homes, take the dog for a walk, go to the grocery store, and carry out their normal activities of daily living with ease.
Hub’s Home Oxygen takes pride in our strong clinical team that consists of licensed nurses and registered respiratory therapists. Our healthcare professionals are diligent about making sure our patients’ equipment is adequately meeting their medical needs while still being convenient and easy to use.
A pulmonary or cardiac diagnosis is stressful for both patients, and their loved ones. Finding a medical supply company to partner with doesn’t have to be.
There is no need for your lifestyle to come to a screeching halt because of supplemental oxygen. We will provide you with equipment that promotes mobility and ambulation so you can remain active and independent. We encourage our patients to keep moving, to stay active and to feel better so they may spend more time with their family and friends.
What is important to you is important to us. Call Hub’s Home Oxygen for your oxygen therapy needs: (570) 326-6521.
How You Can Benefit From Nebulizer Therapy
What is Nebulizer Therapy?
A nebulizer, commonly referred to as a “neb,” is a specialized cup used to aerosolize certain medications. These medications are typically used to treat respiratory related illnesses and come in liquid form. Often, these medications are simply the liquid version of the same medications many patients take via inhalers. Many times, multiple medications are used simultaneously.
How does Nebulizer Therapy work?
The nebulizer cup works with the use of a compressor to take the liquid medication and deliver it in an aerosolized form via inhalation. Patients may use either a mouthpiece or a mask to deliver their medication, and this treatment is often referred to as a “breathing treatment.” Nebulizer therapy must be prescribed by a physician, and may be prescribed for a variety of different illnesses.
With the use of a nebulizer, your breathing medications will be broken down into very small and fine particles and inhaled deeply into the respiratory system. The goal of a nebulized breathing treatment is to administer aerosolized respiratory medications to patients with various pulmonary illnesses or diseases.
What are the benefits of Nebulizer Therapy?
Patients with diagnoses such as chronic obstructive pulmonary disease (COPD), Asthma, Bronchitis, Bronchiectasis, and Cystic Fibrosis benefit from aerosolized medications due to the deposition of the small particles deeper in the airways. Patients struggling with very tight, narrow or restricted airways often find it easier to breathe this aerosol or “mist” as compared to an inhaler. Patients that struggle with the coordination of deep inhalation and activation of a meter dosed inhaler/dry power inhaler may also benefit from an aerosolized breathing treatment as it can be taken over a longer duration of time with normal breathing techniques.
How do I know what Nebulizer Therapy equipment to buy?
There are many different brands of nebulizers and, depending on the brand, the particle size and length of treatment may differ. Once your physician prescribes a nebulizer, you will need to select a home medical equipment company. The company you choose to obtain your nebulizer equipment from will determine what brand of equipment you receive. When customers come to Hub’s with a prescription for a nebulizer, they receive the machine, medicine cups and supplies and full instruction on use, cleaning, and maintenance. Nebulizers come in standard tabletop forms for regular use as well as smaller portable forms for on-the-go treatments. Hub’s offers both types of nebulizer equipment. We strive to keep our patients treated and healthy so they can live life to the fullest.
How can Hub’s help with your Nebulizer Therapy?
Hubs Home Oxygen & Medical Supplies understands the importance of high quality medical equipment and the difference it makes for our customers and their loved ones. A typical breathing treatment time with the equipment our company provides is approximately 5 minutes. Many other leading nebulizer cups on the market take approximately 7 to 10 minutes per treatment. At Hubs, we want to partner with you and your physician to provide you with the medical equipment and services you need. We take pride in our ability to stand behind the quality and durability of our products and the excellence in our care and service.
The Many Benefits of Owning a Lift Chair
Give yourself or a loved one the gift of customized comfort this December! Purchase a special order Golden Lift Chair through Hub’s Home Oxygen & Medical Supplies to receive 25% off the manufacturer's suggested retail price (MSRP).
Golden Lift Chairs offer patented MaxiComfort® positioning technology, providing optimal comfort positions that may promote health, wellness, and relaxation.
Benefits of a Lift Chair
- People with mobility issues can benefit from a lift chair because it will help them retain their independence while remaining in their homes.
- Caretakers benefit from lift chairs because they provide safety and stability for loved ones. Lift chairs help caretakers avoid injury from assisting someone who needs help standing from a sitting position.
- Lift chairs provide a range of positions and therapeutic options that promote comfortable sitting, reclining and sleeping positions.
- The right lift chair facilitates a safe and pain-free exit from a sitting position to a standing one and vice versa. Elderly persons can position the lift chair at a high level when it is time to sit down, which means they do not have to strain themselves to sit. Once they are in position they can lower the chair down with them in it.
Which Lift Chair Should I Purchase?
When you call Hub’s Home Oxygen to purchase your Golden Lift Chair our experts will help you choose the most appropriate model for you or your loved one.
We will discuss your mobility needs, your height and weight (for fit), functionality requirements, budget/price, where the chair will fit in the home, the number of positions the chair offers, and specialty features for added benefits. Ultimately, we will help you choose the right lift chair that facilitates a safe and pain-free exit from a sitting position to a standing one.
With dozens of models to choose from, you will find the optimal combination of size, weight capacity, options, and accessories. Each chair is assembled with attention to every detail and stands up to rigorous quality control.
Enjoy the most advanced lift and recline chair available anywhere in the world! Call Hub's Home Oxygen and Medical Supplies at one of these 4 locations:
Williamsport - 570-326-6521
Lock Haven - 570-893-7550
Wellsboro - 570-724-1515
Lewisburg - 570-522-8060
I Have Sleep Apnea. What Do I Do Next?
If you’ve been diagnosed with sleep apnea, you are not alone. A report released in August, 2016, by the American Academy of Sleep Medicine (AASM), estimated 29.4 million American adults suffer from sleep apnea, or about 12% of the U.S. population.
What is Sleep Apnea?
Sleep Apnea is characterized by repetitive episodes of disrupted breathing from a complete or partial airway obstruction during sleep. It results in snoring, gasping or choking during sleep, often several times every hour, which can lead to daytime sleepiness and fatigue, high blood pressure, obesity, and headaches in the morning. If you or a loved one experiences these symptoms a physician should be notified. Most insurance companies cover at-home or in-lab sleep studies that diagnose sleep apnea.
Types of Sleep Apnea
Obstructive sleep apnea, commonly just called “sleep apnea,” is a sleep disorder in which breathing is briefly and repeatedly interrupted during a person’s sleep. The “apnea” refers to a breathing pause that lasts at least 10 seconds. Obstructive sleep apnea occurs when muscles in the back of the throat fail to keep the airway open, despite efforts to breathe. Another form of sleep apnea is central sleep apnea, in which the brain fails to properly control breathing during sleep.
Your Sleep Apnea Treatment Options
Continuous Positive Airway Pressure (CPAP) is the leading most non-invasive therapy for sleep apnea. Patients who use CPAP equipment wear a mask during sleep. The majority of people who use CPAP find immediate symptom relief and report increased energy and mental sharpness during the day. Essentially, a CPAP machine delivers one prescribed pressure to increase air pressure in your throat so that your airway doesn't narrow or collapse while breathing.
With your CPAP machine, you will use one of the following:
- A mask that covers your nose and mouth (full face mask).
- A mask that covers your nose only.
- Prongs that fit into your nose (nasal pillows).
If a CPAP has failed to adequately treat a patient, a bi-level positive airway pressure (BiPAP) machine could help. The main difference between BiPAP and CPAP is that BiPAP machines have two prescribed pressure settings: the higher pressure for inhalation (ipap), and a lower pressure for exhalation (epap). The dual settings allow the patient to get more air in and out of his/her lungs.
Your Sleep Apnea Care Experts
Once you’ve participated in a sleep apnea test and you have been diagnosed with sleep apnea, your Doctor will recommend medical equipment to help treat your condition. That’s where Hub’s Home Oxygen comes into play.
Hub’s customer service representatives will speak to your physician about your symptoms, diagnosis and required equipment, and will check with your insurance provider to make sure they cover the equipment you need. Once Hub’s has confirmed your insurance will help pay for your equipment, one of our clinicians will call you to set up an appointment to meet with a licensed clinician to review your sleep study, discuss concerns, and learn how your equipment will help treat your sleep apnea. You will be fitted for your sleep apnea mask by one of our experts. The clinician will make sure you understand how to properly use the equipment at home to ensure compliance and optimal efficacy.
Monitoring Your Treatment for Efficacy
Sophisticated software allows Hub’s clinicians to monitor our patients’ progress with their sleep apnea treatment. Our experts use modem technology to collect current data on a patient’s use of equipment daily, which allows them to make recommendations for improved ease of use for more effective treatment. For example, if a patient calls his/her clinician to report, “I have a hard time keeping my mask on when I sleep,” that clinician can look at the patient’s data and see his/her mask came off at 2AM. Hub’s can then make recommendations as to an appointment for a refitting, a different mask, or offer tips for successfully fitting a mask at home. Advances in technology enable Hub’s clinicians to monitor patient compliance to make sure they are utilizing the sleep apnea equipment in the most optimal way for their better health. In fact, Hub’s Home Oxygen’s compliance rates are consistently ABOVE the National Average.
What Our Patients Have to Say
At Hub’s our clinicians have very close and personal relationships with their patients. Our experts are focused on listening to their patients’ needs to understand how they are feeling and identify what kind of therapy they need. Take it from our patients, here are a few sleep apnea testimonials:
“Judy was excellent in explaining everything to me and was willing to take the time and answer my concerns I may have had.”
“Genie did an outstanding job of demonstrating and explaining all the information I needed. She was GREAT!”
“Excellent service and instructions, Courtney gave excellent instructions. She was very kind and caring. I would recommend Hub’s!”
Encouragement, support and education are our priorities. Give us a call today to learn more about how Hub’s Home Oxygen can help you sleep at night: (570) 326-6521.
Caretailing: Putting “Care” into Health-Related Product Retail
Purchasing Health-Related Products Not Covered by Insurance
There may come a time in your life when you or a loved one will need a health-related product that is not covered by insurance to heal at home. Hub’s Home Oxygen/Cresscare Medical specializes in providing customer service and expertise to customers looking for health-related products that are not covered by their insurance.
When our company experts add “care” to “retail” we call this “caretailing,” a term that describes the act of providing people with customer service and expertise during their purchasing/decision making process. Caretailing is a business model that focuses on the health care and wellness needs of the customer when he/she is purchasing home medical equipment.
We Have the Knowledge to Power Your Recovery (the Big Box Guys Don’t)
You might see a non-covered health-related product at a Big Box retail store or for purchase online at a giant store, but how do you know that’s the product you need/want? That’s why our customers call Hub’s. Our pricing is competitive and our staff takes the time to talk to you and recommend what you need for the discomfort you are trying to resolve. There are no traffic jams in that extra mile. Do the Big Box people know that medical conditions could lead to other bigger problems if not treated properly? For example, the wrong cushion could lead to skin breakdowns and pressure sores. Our customers stay with us because of our customer service.
“We don’t try to tell customers what they want. Instead we listen to their needs and help them to find the right solution. The single most important thing to remember about any business is that there are no results inside its walls. The success of a business is satisfied customers. We have been doing this for 61 years in our community - the result being many happy, healthy customers.” – Eric McNulty, VP of Business, Hub’s Home Oxygen/Cresscare Medical.
If you have seen our Facebook, Newspaper, or TV ads, you know about the items we have available to assist in your life:
- Bath Safety aids, raised toilet seats, grab bars, toilet safety rails
- Pain Management items including pain creams, TENS units, and Hot/Cold Therapy
- Compression Stockings
- Cervical and Back Cushions and Pillows, featuring the Kabooti Seat Cushion
- The HurryCane for safe mobility
- Aids of Daily Living – stocking donners, shoe horns, elastic laces
- CPAP wipes, pillows, and cleaning products to insure your compliance and comfort
- Waterproof cast covers and boots covers
- Much more!
Unmatched Customer Service for Improved Quality of Life
Hub’s Home Oxygen/Cresscare Medical’s goal is to provide unmatched customer assistance and expertise to you/your loved one when purchasing health-related retail cash items that will improve quality of life at home.
Retail sales items are a major part of our company’s success. Our knowledgeable employees help our customers understand their purchases - from how the product functions correctly to providing advice for use based on individual needs.
We will guide you/your loved through the process of purchasing items that are outside the coverage of insurance and aid in the successful use of those products at home to achieve optimal health.
Hub’s staff giving back. Here we are participating in the wheelchair basketball game for Roads to Freedom Center for Independent Living. Hub’s proudly finished second!
Your Durable Medical Equipment Solution
History of Successful Care & Service
For 60+ years Hub’s Home Oxygen and Medical Supplies has been your leading durable medical equipment supplier, offering the absolute best products and customer service.
Our highly trained staff help you make the best choices for your needs, while providing you with expert advice. Our company is family owned with six convenient locations to serve you. We make our customers part of our family.
Over the years, Hub's has become a leader in the medical supply, respiratory care and durable medical equipment industry. Our Home Oxygen and Sleep Apnea programs are unmatched by our competition.
Hub's has qualified staff of over 50 individuals, including the largest clinical staff in our area, which enables us to address health concerns properly and ensure patient compliance. Our team is committed to improving our customer's lives at home.
Our nurses and respiratory therapists follow-up with our respiratory customers after set-up to ensure they are completely educated about using the equipment properly to achieve desired results.
The Hub's staff has an average of 20 years of experience in the Healthcare industry. We are accredited by The Joint Commission in HME and Clinical Respiratory and are active members of the VGM Group, Pennsylvania Association of Medical Supplies (PAMS) and The MedGroup.
Products You Can Depend On
At Hub’s Home Oxygen & Medical Supplies we have an impressive selection of medical equipment to meet any need. We provide caring customer service for the purchase and use of hospital beds, walkers, wheelchairs, nebulizers, ambulatory aids, and bath safety items to compression stockings, breast pumps, stair glides, orthopedic braces, incontinence supplies, urological supplies, lift chairs and more.
Please refer to our online catalog for a full list of our products. If, by chance, you don't see what you are looking for, please call us (570-326-6521) and we will assist you in finding what you need to get better at home.
Through years of growth and success, Hub's company mission has remained the same: to offer our customers medical supplies at affordable prices. Our business is your good health. We are committed to improving lives at home. Please give us a call today at any of our six locations or e-mail us at (firstname.lastname@example.org) to learn more.